Website Terms, Conditions & Privacy
Ingredients Lists and Feeding Guides
From time to time ingredients or feeding guides may change. What's on the bag is the most up to date information to refer to. Please note our website is updated as soon as we are made aware of any change, however this may occasionally be different to what is on the bag.
Your privacy is very important to us. With that in mind, we have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of organisations doing business on the Internet.
Your Personal Information
We do not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail). We use such voluntarily submitted information for the purposes for which it was submitted.
If you are a club member, when you place an order this website will ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address. The personal information you submit when placing your order is treated as confidential. We use this information to process your transaction, and we share the information with payment gateways in order to process your order.
Trends, Tracking and Sharing Information
We use standard software for monitoring statistical information such as how many visitors we have to our websites and what countries they are coming from. These statistics are viewed on an aggregate basis, are not personally identifiable, and help us get general overviews of customer trends. We do not look at individual customer data. Personal information specific to each Vendor’s sales is treated as strictly confidential and will only be reviewed or examined in the event of a dispute, claim, error or customer request.
We use stringently tested technologies to ensure the security of information transmitted via our web site and maintained in our possession. When you pay for your order, you will be redirected to the DPS PxPay Hosted Payment Gateway. This “hosted” payment method means that any payment information you enter is encrypted and handled by DPS, not us.
Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.